We value your privacy. We will never sell or share user information with external organizations without explicit consent. We may collect anonymized data to improve the performance and quality of our services for all users, while ensuring individual privacy is maintained.

2. Anonymized Data Use
By using our service, you agree that we may use anonymized information to enhance our platform’s features and functionality. Any data used for this purpose will be stripped of identifiable details, ensuring it cannot be traced back to specific users or organizations.

3. Trusted Partnership
Our mission is to be a reliable and trusted partner for our clients. We are committed to transparency, integrity, and open communication in all our engagements.

4. Use of Third-Party Services
In providing our service, we may integrate with third-party AI engines or other APIs. We make every reasonable effort to ensure the privacy of all user data is protected. We will not knowingly allow your data to be used by external agencies for any purpose other than the intended functionality of the service.

5. Liability Limitation
Our liability for any damages or losses to the client organization is limited to the total amount received in payments from the client in the previous twelve (12) months. This limitation ensures that we manage risks and maintain fair responsibility for all parties involved.

6. Service Availability
We are committed to maintaining a high level of service. Our solution is hosted on reliable cloud servers, and we strive to provide a service availability of at least 95%. However, there may be instances of planned maintenance or unexpected technical issues that could result in downtime.

7. User Responsibilities
Users are responsible for ensuring that they use the platform in compliance with all applicable laws and regulations. Users are also responsible for keeping their access credentials confidential and must notify us promptly of any unauthorized access or security issues.

8. Termination and Suspension
We reserve the right to suspend or terminate user access if there is a breach of these terms, misuse of the platform, or any activities that compromise the security or performance of our services. In such cases, we will make reasonable efforts to notify affected users.

9. Intellectual Property
All content, tools, and materials provided within Competency Weaver are protected under intellectual property laws. Users may not reproduce, distribute, or create derivative works from our content without explicit written permission.

10. Confidentiality
We understand the importance of confidentiality in our relationship with clients. Any information provided by users that is not publicly available will be treated as confidential. We will take all reasonable steps to protect such information from unauthorized access or disclosure, and we will not use it for any purpose other than providing our services.

11. Updates to Terms
These terms may be updated from time to time to reflect changes in our services or regulatory requirements. Users will be notified of any significant changes, and continued use of the platform will indicate acceptance of the new terms.

12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of Ontario.